Telco Virtualization: Bottoms up and Tops Down. Seriously

by Keith Brody Nov 08, 2017

Here’s the third (and final) part of our review of Heavy Reading’s recent OSS in the Era of NFV/SDN conference in London. Even if the event raised many more questions than it provided answers, that alone is a pointer to the present state of virtualisation in telco networks.

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Policy and Machine Learning in Virtualized Network: Not if, but When (and how?)

by Keith Brody Nov 07, 2017

Our last blog started our review of Heavy Reading’s OSS in the Era of NFV/SDN conference in London. Here, we continue with our report which, as already mentioned suggests that the state of the two virtualisation technologies in telco presently raises many more questions than it provides answers.

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NFV/SDN is Clear as Mud

by Keith Brody Nov 06, 2017

If Heavy Reading’s OSS in the Era of NFV/SDN conference in London yesterday is any barometer, the state of the two virtualisation technologies in telco is, well, as clear as mud. As analyst James Crawshaw put it in his introductory presentation, in ‘Hype Cycle’ terms we are in the ‘Trough of Disillusionment’. There’s not much hype about that.

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OSS Mediation Use Cases: Now, Next

by Keith Brody Jun 29, 2017

We’ve spent the last couple of blogs blue-sky thinking about future developments in OSS Mediation. The reality is that there are as many possible use cases as there network elements and OSS stack-applications; where there’s a data integration or data management requirement on the network side, there’s at least an opportunity to address it via OSS-M technology. But life, particularly business life, rarely follows a logical course so the next four blogs will focus on how OSS Mediation is actually being deployed, rather than speculating about how it could be in future.

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Back To The Future?

by Keith Brody Jun 28, 2017

If we take a helicopter view of the telco industry infrastructure, in some ways it’s pretty difficult to find something interesting to predict about OSS. We can argue about the likely speed of change and some of the nuances of progressive technologies and the challenges they present but in general it’s pretty hard to dispute the reality of change and the impact it will have. Capacity, speed, data volumes and network complexity (in this case meaning OSS complexity) will upsurge. Addressing those challenges will likely change telco priorities (and application investment patterns too).

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Orchestration, OSS, and Mediation: Drawing Some Lines

by Keith Brody Jun 27, 2017

Hastened by the march towards virtualisation, there has been a growing dialogue in recent months around the question of orchestration and in which domain it will ultimately sit. Questions like “will orchestration be encompassed within OSS?” abound. Or “will it evolve to encompass OSS itself?” (the opposite outcome). And from our perspective, “does mediation (read, data integration and management) have a role to play in the discharge of the orchestration function, wherever it sits?” We would contend that although mediation and orchestration are entirely separate functions, they are to some extent linked, as the former can contribute to the greater performance of the latter.

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Operational Efficiency in Action

by Keith Brody Jun 22, 2017

In previous blogs, we’ve discussed the myriad of simultaneously occuring changes in telco infrastructure; virtualisation, NFV and SDN, legacy, hybrid, and next generation networks running in parallell, service convergence (for instance, fixed, VOLTE, and VoIP), and so on. And that’s without mentioning what’s coming up next (or already here); the proliferation of IoT-based business models, 5G, digitization, and more. With so many pieces on the table, putting the jigsaw puzzle together in terms of operational efficiency is a challenge. How do you make sure everything runs smoothly?

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Operational Efficiency: The Trouble With Progress...

by Keith Brody Jun 22, 2017

In theory, the development of network technology can be characterized as progressive. Speed and capacity increase, service innovation is facilitated, new business models are enabled, profitability increases and so on. At least in theory that’s what happens. 

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Why Experience Matters - Part 2

by Keith Brody Jun 21, 2017

We ended the first part of this blog series about Experienced Based Charging by explaining how, when customer experience proves unacceptable or below identified thresholds (regardless of whether the customer expresses dissatisfaction or not), mitigating action could and should be immediately taken.

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Why Experience Matters - Part 1

by Keith Brody Jun 21, 2017

Although churn is a global issue in the telecoms industry, a detailed look at the problem in a single market is instructive in putting it into context. 

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