Four Questions to Ask Your Mediation Vendor

by Danniel Elmbear Apr 11, 2017

In this blog, I’ll look at application performance in the context of mediation drawing on experience from over 350 DigitalRoute deployments.  Rather than try to weigh up an extremely broad set of possible features and functions and modes of execution, many of which may be reasonably similar to each other among competing products on the market, I will try to suggest some questions the telco might ask itself when reviewing its purchasing alternatives or, indeed, ask the vendor of the products themselves what they actually make available (in this example, off-the-shelf). Here, thus, is a list to ponder:

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Re-Casting the Mediation Decision: It's More Than You Think

by Danniel Elmbear Apr 10, 2017

If you try to talk about mediation to pretty much anyone except those people who work in billing mediation you’re likely to be met with a blank stare and a rapid excuse about “having to run because I’m on my way to a meeting.” For those of us in the mediation vendor community, this could be depressing. I mean, talk to an industry analyst if you want to know how bad our lot is: they’ll tell you that next to mediation, researching billing applications is downright glamorous. Fortunately for us, though, they’re wrong. And if you take that view of the importance of mediation, you’re wrong too. Let me explain.

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How I see Billing Mediation 

by Danniel Elmbear Apr 07, 2017

I’m writing this blog, in my new role, mainly to introduce myself.  I’ve just taken over the Product Management of Billing Mediation here at DigitalRoute so, before getting into the nitty gritty of various specific topics in future articles, I thought it might be a good idea to start with a helicopter view; letting you know who I am and what, in a broad sense, I think.

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BSS Offload – How to reduce cost AND increase revenue at the same time

by Danniel Elmbear Jun 10, 2016

A few truths: The volume of telco data is increasing. The number of sources from which it is collected is increasing. The use to which it is put is increasing. As a result of all of the above (and more), the demands placed on data-related IT applications are increasing. And so, more often than not, are the costs.

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New Revenue Streams aren’t What you Think

by Danniel Elmbear Jun 08, 2016

If you’re looking in the wrong place, you won’t find the answer to increasing your profits!

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Selecting a Mediation Application is Both a Human and a Technology Decision

by Danniel Elmbear May 22, 2016

One of the things software vendors are very good at (honestly) is telling you how great their products are!  Even those vendors who aren’t good at telling you like doing it anyway. And not actually having very good applications to sell has never been known to stop a vendor from boasting about its offerings. This observation brought to mind a conversation I had with one of our customers, the renowned cricketer (he was allegedly once seen on the pitch at Lords) and Vodacom mediation director, Keith Kriel last year. 

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Four Questions to Ask Your Mediation Vendor

by Danniel Elmbear May 20, 2016

In this blog, I’ll look at application performance in the context of mediation drawing on experience from over 350 DigitalRoute deployments.  Rather than try to weigh up an extremely broad set of possible features and functions and modes of execution, many of which may be reasonably similar to each other among competing products on the market, I will try to suggest some questions the telco might ask itself when reviewing its purchasing alternatives or, indeed, ask the vendor of the products themselves what they actually make available (in this example, off-the-shelf). Here, thus, is a list to ponder:

Read More

How I see Billing Mediation

by Danniel Elmbear May 12, 2016

I’m writing this blog, in my new role, mainly to introduce myself.  I’ve just taken over the Product Management of Billing Mediation here at DigitalRoute so, before getting into the nitty gritty of various specific topics in future articles, I thought it might be a good idea to start with a helicopter view; letting you know who I am and what, in a broad sense, I think.

Read More

Re-Casting the Mediation Decision: It's More Than You Think

by Danniel Elmbear May 10, 2016

If you try to talk about mediation to pretty much anyone except those people who work in billing mediation you’re likely to be met with a blank stare and a rapid excuse about “having to run because I’m on my way to a meeting.” For those of us in the mediation vendor community, this could be depressing. I mean, talk to an industry analyst if you want to know how bad our lot is: they’ll tell you that next to mediation, researching billing applications is downright glamorous. Fortunately for us, though, they’re wrong. And if you take that view of the importance of mediation, you’re wrong too. Let me explain.

Read More

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